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Author Topic: My storage on omnia II disappeared  (Read 11717 times)
dagnilsen
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« on: October 04, 2009, 01:22:41 AM »

Hello,

I have a really strange problem. My storage (8 GB) on the device has disappeared  Embarrassed
I have tried to soft and hard reset and it's still not there  Cry

Please help!

Regards,
Dag
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pdafan
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« Reply #1 on: October 06, 2009, 03:23:45 AM »

It happened to me as well last month.
So far, the solution is to send it back to service centre for repair.
According to the Customer Service Officer, there is no way we can do to repair ourself.
For my case, the 8gb storage component itself was replaced.

Hello,

I have a really strange problem. My storage (8 GB) on the device has disappeared  Embarrassed
I have tried to soft and hard reset and it's still not there  Cry

Please help!

Regards,
Dag
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albertos
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« Reply #2 on: October 06, 2009, 04:05:10 AM »

unplug usb cabel from pc go to setings connections and usb connections naw u hawe
activesync
mass storage
click tu mass strorage ok
naw connect usb cabell to pc go to My computer u hawe storage card icon like usb fllash
jast format it and restart the fone
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GBHFDL
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« Reply #3 on: October 09, 2009, 09:24:31 PM »

 Angry
Same thing happened to My Storage too with my 2 mth old Omnia II. Samsung technical support said the internal 8GB hard disk has falied, so they replaced the entire motherboard including the 8GB hard disk. Samsung's hardware is so unreliable
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pato88ar
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« Reply #4 on: October 08, 2010, 09:43:23 AM »

Thanks a bunch, the format memory procedure worked just fine. Regarding the message that said to send it back to Samsung for Waranty I think it was just your case...I think that formatting with Windows is the solution to 99% of the cases...
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elouca
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« Reply #5 on: November 06, 2011, 10:48:04 AM »

The Formatting didn't work for me:(, also tried the nueStorageManager, but didn't work.

Think I will have to take it to the service center !
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jimakos75
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« Reply #6 on: November 06, 2011, 11:21:02 AM »

The only way !!!!!

1. Check if Samsung Settings Still recognize My Storage even if it tells 0mb and cannot be formatted.
2. Download NueStorage Storage Manager 1.1 http://www.samsung-omnia.org/third-p...ach;attach=794
3. Install to your device. You will find it inside Windows default Settings. Run NueStorage.
4. In the drop down option, find your "missing" My Storage (look for the size either 2gb for B7610, 8-16gb for i8000) usually it is named DSK3:MMC Card. If you found your "My Storage" in the list, the problem is not hardware related. Choose it.
5. Now under Partitions, tap Properties
6. Partition Properties will open. Try to choose "Mount". If it is successful, soft reset and check if you got your My Storage back. If not, continue reading...
7. Close Partition Properties. Then under Filesystem, choose DSK3:MMC Card( or whatever name your 8gb-16gb gives) and tap Format.
8. It must successfully format the storage. If not, try again.
9. Do a hard reset or Flash a ROM....
10. Turn on device,finish device Set up and don't skip anything. Wait for a pop message telling if you want to format your storage card (which is actually My Storage) to make it usable or something like that. Click yes and wait for format to finish.

(If you waited long enough and there is no such message, continue with the guide)

11. Go to USB connection and set connection to Mass Storage, choosing My Storage as the mass storage device. Click ok.
12. Connect your device to your PC (via usb). If all goes well, the PC will recognize My Storage (as mass storage), but it will ask you to format it, Click Yes and Format.

13. After successfully formatting My storage via PC, safely disconnect it from the computer. Check your device if My Storage is back....and celebrate

As far as I can remember, these are the steps I have done to get back "My Storage"... Hope that the above will work on those who have the problem too..

Fell free to ask questions or comments upon my guide... GOODLUCK
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kyzc08
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Philippines Philippines

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« Reply #7 on: February 29, 2012, 05:54:55 AM »

even if i connect it to pc, it is also not detected so i cannot format it. and i cant install my activesync too. :-(
any suggestions to what shall i do?
thank you!
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