Yes, please.
Try everything else before doing a Hard-Reset.
For Verizon, maybe you can try this:
Gateway: <leave blank>
Port: 9201 or 80
Server Address: http://mms.vtext.com/servlets/mms
Connect via: Verizon Wireless
Sending Size limit: 250
WAP Version: 2.0
A Hard-Reset erase everything that you've configured/put into your device. Use it only as the last resort.









