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Author Topic: Align Screen Problem  (Read 9687 times)
george7a
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« on: June 29, 2009, 05:52:38 AM »

Hi,

My screen is not perfectly aligned so I am trying to align it using the "align screen". The problem is that I start clicking on the "+" sign, it goes to all the corners and then starts again from the beginning, and then again.. I did it for 10 times then I did a soft reset because I was stuck!

I tried the whole scenario 3 times and I am still stuck!

How to fix this problem?

- George
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slampig
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Omnia i910 WM6.5 23409


« Reply #1 on: June 29, 2009, 11:48:06 AM »

Use something like a toothpick, or thumbtack.. It repeats if it doesn't get consistent responses.
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george7a
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« Reply #2 on: July 01, 2009, 12:49:36 AM »

I have tried that and it did not work Sad

Are my eyes getting crossed?  Embarrassed
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slampig
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« Reply #3 on: July 01, 2009, 07:06:22 AM »

Did you try a hard-reset and see if the problem exists after that?  If yes, I'd chalk it up to hardware.  See if you cna get some warranty repair work on it
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george7a
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« Reply #4 on: July 02, 2009, 12:21:25 AM »

I did not try hard reset before.

Is this the last thing I can do before I use my warranty card?
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slampig
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« Reply #5 on: July 02, 2009, 08:00:37 AM »

From what I can gather yes.
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davidsbug
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« Reply #6 on: July 02, 2009, 03:48:34 PM »

Whenever I align my screen I have to do it alot and then it finally finishes.  A couple of tips:
Don't just tap the crosshairs, make if firm and deliberate, hold it there for a second.  Also, I think it has to do it several times to get a good average, because it seems if you aren't hitting it squarely it takes longer.  When I started touching the crosshairs for at least two seconds I think it picked it up better and didn't take as long.  I could be wrong but it worked for me.  Hope I wasn't too confusing!!!!!!!
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william3123
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« Reply #7 on: July 03, 2009, 08:51:20 AM »

I did not try hard reset before.

Is this the last thing I can do before I use my warranty card?

i went to samsung's service center and got the whole touch panel replaced at no cost. now the screen is a whole lot more responsive and accurate, even with a screen protector on it. i'm sure you'd be happy with the end result, only takes an hour for the technician to replace them. Smiley
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george7a
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« Reply #8 on: July 10, 2009, 02:08:51 AM »

Thank you!

I just got my phone back from the repair, they replaced the screen and it is working great! even better than the way I originally got it!

issue closed!
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